Privacy Policy

Our
Policy

Last Updated: December 23, 2024

1. Introduction

Welcome to SaniWater.com (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using SaniWater.com, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our site.

2. Information We Collect

Personal Information:
We may collect personally identifiable information (PII) such as your name, email address, phone number, mailing address, and any other information you voluntarily provide when you fill out forms, subscribe to our newsletter, or contact us.

Non-Personal Information:
We automatically collect non-personal information such as your IP address, browser type, operating system, pages visited, and other technical data through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, updates, and promotional purposes
  • Process transactions and send related information, such as confirmations and invoices
  • Monitor and analyze usage and trends to improve your experience

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and interactions with our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

5. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who assist in operating our website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete the information we have on you
  • Object to or restrict the processing of your personal data
  • Request data portability
  • Withdraw your consent at any time (which will not affect the lawfulness of processing based on consent before its withdrawal)

To exercise these rights, please contact us using the contact information provided below.

9. International Data Transfers

If you are accessing our website from outside the jurisdiction in which our servers are located, please be aware that your information may be transferred to, stored, and processed in a country other than your own. By using our website, you consent to the transfer of your information to these jurisdictions.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SaniWater.com
Email: frontdesk@saniservice.com
Address: Suite 115, Al Joud Center, Sheik Zayed Road, Dubai, UAE.

My Saniservice Experience

Read what people say about Saniservice – accross the many premium services we provide.

We have compiled these comments all the way back from 2009. These comments are entered live into the system by our customers through our online portal and were not edited nor changed in anyway – therefore there will be some typographical errors along the way. But it is a ‘raw’ look into the thoughts of majority of our customers.